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Other Policies

I just got a call that my flight had to be rescheduled.  Why?

Flights can sometimes be rescheduled by SeattleHeliTours due to an unforeseen schedule conflict, aircraft maintenance, or weather.  We are sorry for the inconvenience, and we hope you understand.  If you would like to reschedule your flight, use the email field below to email us or call our office at (206) 767-0515 between 9 am and 5 pm Pacific time daily.  We look forward to flying with you at a later date.


Can I fly with the doors off?

Unless you are on a designated commercial photo flight or Instagram flight, we will fly with the doors on.  There are risks of things falling out of the aircraft and causing damage.  It’s also very windy! 


What is your company’s policy on drugs and alcohol?

Classic Helicopter and SeattleHeliTours are regulated by the Federal Aviation Administration (FAA).  FAA Part 91 General Operating and Flight Rules maintains a zero-tolerance policy for alcohol or narcotics use by our pilots, and does not permit our aircraft to carry intoxicated individuals under the influence of drugs or alcohol.  Further, our pilots are not permitted to fly an aircraft with the knowledge that narcotic drugs, depressants or stimulant drugs or substances are in the aircraft. 


We understand that both alcohol and marijuana are legal in the state of Washington.  However, we will not carry intoxicated persons in our aircraft, and we ask that passengers leave all paraphernalia at home or in the car when you fly with us.  Our pilots reserve the right to refuse service to any passenger.

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